Request Return

Start Your Return

We offer a 30-day return policy, meaning you have 30 days after receiving your item to request a return.

Eligibility for Returns

You may request a return or exchange if:

  • The item is unused and in original condition
  • The item is in its original packaging
  • The request is made within 30 days of delivery

Non-Returnable Items

  • Products that have been installed or used
  • Opened electronic kits or internal components
  • Custom-built or installed services
  • Items damaged due to improper installation

Service Policy

All installation services are:

  • Final once completed
  • Covered under labour-only assurance
  • Not eligible for refunds once work has been performed

How to Request a Return

To initiate a return:

  1. Contact us with your order number
  2. Provide details of the issue
  3. Await confirmation and return instructions

Once approved, you will be guided through the return process.

Shipping Costs

  • Return shipping costs are the responsibility of the customer
  • Original shipping fees are non-refundable

Refund Process

  • Refunds are processed after inspection of the returned item
  • Approved refunds will be issued to the original payment method
  • Processing times may vary depending on your provider

Our Commitment

We stand behind the quality of our products and aim to provide a smooth, transparent return experience every time.

Important:
Items sent back without first requesting a return will not be accepted.