Condition & Care

Product Condition & Care Guide

At Shadow Grip Gaming, every product is designed to enhance your controller’s performance, durability, and overall experience. Proper handling and care will ensure your upgrades continue to perform at the highest level.

Product Condition

All products sold are:

• Brand new and quality-checked before dispatch
• Sourced from trusted manufacturers
• Designed specifically for PS5 DualSense and PS5 Edge controllers
• Packaged securely to prevent damage during transit

Please note:
Some products require installation and internal modification of your controller.

🛠️ Installation Care

For DIY installations:

• Follow the included tutorial guides carefully
• Use the correct tools to avoid damage
• Avoid forcing components into place
• Work in a clean, static-free environment

💡 If unsure, we recommend using our Shadow Grip Build Service for professional installation.

Daily Care & Maintenance

To maintain your upgraded controller:

• Keep your controller clean and dry
• Avoid exposure to liquids or extreme heat
• Store safely when not in use
• Clean surfaces gently with a microfiber cloth

⚠️ Important Notes

• Modifying your controller may void the original manufacturer’s warranty
• Improper installation can affect performance or functionality
• Damage caused by incorrect use or installation is not covered

Built for Longevity

With proper care, your Shadow Grip upgrades are built to last. Delivering consistent performance, comfort, and control every time you play.